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Complaints to the NHS in Wales, 2007-08

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The latest National Statistics on complaints to the NHS in Wales produced by the Welsh Assembly Government were released on 30 October 2008 according to the arrangements approved by the UK Statistics Authority. The original release issued on 30 October was amended on 19 December.

UK Statistics Authority websiteStatistics on complaints in Wales include data for the year 2007-08.

Key facts

  • There were 7,090 complaints – up nearly 12% on the previous year;
  • Complaints about hospital & community services were up 6%;
  • Complaints about family health services were up 22%;
  • 66% of complaints about hospital & community services were concluded within the 4 week target compared to 62% in 2006-07.

Contact

Tel: 029 2082 5036
E-mail: stats.healthinfo@wales.gsi.gov.uk

Document Download

PDF Document (MFS)
SDR 172/2008 Complaints to the NHS in Wales, 2007-08 (the original release) File Size: (314.37 KB)
PDF Document (MFS)
SDR 172/2008(R) Complaints to the NHS in Wales, 2007-08 (the revised release) File Size: (314.37 KB)