Complaints to the NHS, 2007-08 - Revised
The original release issued on 30 October was amended on 19 December.
The latest National Statistics on complaints to the NHS in Wales produced by the Welsh Assembly Government were released on 30 October 2008 according to the arrangements approved by the UK Statistics Authority.
Statistics on complaints in Wales include data for the year 2007-08.
The Revised Release
Statistical Release 172/2008(R) (PDF 194kB)
The Original Release
Statistical Release 172/2008 (PDF 170kB)
Key facts:
- There were 7,090 complaints – up nearly 12% on the previous year;
- Complaints about hospital & community services were up 6%;
- Complaints about family health services were up 22%;
- 66% of complaints about hospital & community services were concluded within the 4 week target compared to 62% in 2006-07.
Contact:
Tel: 029 2082 5036
E-mail: stats.healthinfo@wales.gsi.gov.uk
Next Update:
October 2009 (provisional - to be confirmed on the Due Out Soon page)