Guidance

The update provides a summary of ongoing work relevant to those working within social services, and to those who use social services in Wales.

Complaints that can’t be resolved can be further considered by an independent panel.

The Welsh Government has published a paper on the future of social services in Wales.

Advice to help Local Authorities dealing with cross-border child protection cases under the 1996 Hague Convention.

The single capital limit in the financial assessment for residential accommodation is increased to £23,250 from 9 April 2012.

The letter confirms the amount of funding being provided setting out priorities and targets.

A guide to what you need to know about finding the right care home.

From 1 January 2012, the Carers Strategies (Wales) Measure 2010 will come in to force.

Providing details of payments made by local authorities to individuals for community care needs.

A new Child and Families Organisation Grant Scheme (CFOG) for 2012-2014 has been announced.

The single capital limit in the financial assessment for residential accommodation is increased to £22,500 from 11 April 2011.

A pathway and resource pack for Health and Social Care Professionals, the Third Sector, Care Home Staff, Relatives and Carers.

New guidance for local authorities.

The Welsh Assembly Government has published guidance on commissioning services for adults with learning disabilities.

The Welsh Assembly Government recognises the continuing need to seek to improve the lives of people with a learning disability.

The checklist is a tool to establish what is in place and working well for people with learning disabilities and challenging behaviour in local areas.

The attached guidance sets out the service principles and services responses that authorities should adopt for adults and older people with learning disabilities.

A quick guide to social services complaints procedures for children and young people.

A quick guide to complaints procedures for adults using social services.

Guidance for local authority social services in handling grievances against them.

The Welsh Assembly Government has provided support to help local partnerships make a success of this project.

In January 2006, the Welsh Assembly Government issued the attached statement on the use of direct payments.

This document provides clarity on resolving disputes over the ordinary residence status of an individual which involves one or more authority in England and one or more authority in Wales. This is where resolution of those disputes cannot be reached locally.

The lower capital limit in the financial assessment for residential accommodation has been abolished from 12 April 2010.

Following the consultation which took place between November 2008 and March 2009, the final Statutory Guidance on the Role and Accountabilities of the Director of Social Services is has now been issued.

Statutory guidance to address the management of escalating concerns with, and closure of, care homes that provide services to adults, including nursing care.

Guidance on pandemic flu planning for the social care sector

The lower capital limit in the financial assessment for residential accommodation is increased from £19,000 to £20,750 with effect from 6 April 2009.

The Welsh Assembly Government has provided support to help local partnerships make a success of this project.

This practice guidance has now been revised in light of the recent 12 week consultation that took place earlier this year.

Providing advice to local authorities on changes to the guidance issued in July 2002.

The Schemes: These grant schemes operate under Section 64 of the Health Service Act 1968 and Section 28(b) of the National Health Service Act 1977. The purpose of the grant funding is to support the core activities of all Wales voluntary organisations in the health and social care sectors for : ...

Complaints to local authorities

 

October 2005

Date Published: 04/2005 Date Published To Internet: 06/2005

The Schemes: These grant schemes operate under Section 64 of the Health Service Act 1968 and Section 28(b) of the National Health Service Act 1977. The purpose of the grant funding is to support the core activities of all Wales voluntary organisations in the health and social care sectors for : ...

This document sets out the National Minimum Standards for domiciliary care agencies. They form the criteria by which the Care Standards Inspectorate for Wales (“CSIW”) will determine whether the agency provides personal care to the required standard. The purpose of these minimum standards is to ens ...

This document sets out National Minimum Standards for Care Homes for Older People issued by the Welsh Assembly Government under section 23 of the Care Standards Act 2000 (CSA). These standards will be used by the Assembly’s Care Standards Inspectorate for Wales (CSIW) when determining whether these ...

Assists authorities to identify when an individual is ordinarily resident in their area for the purpose of providing personal social services and (when required) residential accommodation under the National Assistance Act 1948.