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Work Based Learning Learner Voice Survey 2009

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This report covers the findings of the Work Based Learning Learner Voice Survey.

The Work Based Learning (WBL) Learner Voice Survey 2009 was undertaken as part of the Customer Research Programme 2007-2010. Measuring learner satisfaction is one of the priorities for the programme, and the aims of the survey were to:

  • obtain data relating to levels of satisfaction and details of the experience of learners in the Department for Children Lifelong Learning and Skills (DCELLS) funded provision across Wales;
     
  • review trends in learner satisfaction over time;
     
  • highlight priorities for action.

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